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Employee satisfaction and productivity – a case study based on the asda retailer
The thesis concerns human resource management, the relationship between employee productivity and satisfaction is explored in both primary and secondary research. The researcher has gone into the theoretical construct to establish the relationship and to understand the different schools of thought available on the subjects of productivity and employee satisfaction. In the process, the researcher has gone through the concept of satisfaction and also gone into what constitutes satisfaction and how it is measured. The researcher has also sought to explain the role of culture and perceptions on satisfaction and has also arrived at the definition of satisfaction as an attitudinal disposition rather than an emotion.
The primary research went into analyzing the satisfaction levels and the self-perception of productivity of employees from ASDA. The sample population was chosen from different levels in the company, different ages and also from the different shifts that the company operates. The significant insights from analyzing the data were that ASDA employees’ overall satisfaction is at best average, older employees display better loyalty, employees feel t...